Mail-In Testing Process

To use our mail-in testing service, you need to ① register with our Official LINE and ③ fill in the medical questionnaire.

step1

Register with Our Official LINE

Please register with our Official LINE from the link below and send us your name and date of birth.

step2

Filling In the Medical Questionnaire

From the rich menu of our Official LINE, select “Telephone Consultation and Delivery” and fill in the medical questionnaire from “Medical Questionnaire for Telephone Consultation and Mail-In Testing”.
Rich menu of our LINE Official Account (mail-in testing guide)

step3

Product Confirmation and Payment Information Registration

We will confirm the mail-in test product you would like via LINE chat. Once everything is correct, we will send you a URL for registering your credit card.

We also accept bank transfers, PayPay and other methods, so please consult us via LINE chat if you would prefer one of these.

Please refrain from using a debit card whenever possible.

If you use a debit card, a provisional hold amount may be temporarily withdrawn from your account.

In addition, depending on your smartphone or app, a message such as “Payment Completed” may appear, but this is only a provisional hold. The doctor will explain the details at the time of payment, so please rest assured.

Accepted Electronic Payments

Visa/Mastercard/Amex/Diners/JCB/Discover

step4

Delivery

After payment is completed, we will ship your order as soon as possible.

step5

Receiving Your Medication, Test Kit, etc.

You will receive the package sent after your payment is confirmed.

In addition to your home address, you can also specify a preferred address such as your workplace, or a Yamato Transport office.